Rocket Tint LLC ("Rocket Tint," "we," "us") operates rockettint.com and provides window-tinting and window-film services in the St. Louis area. This policy explains what information we collect, how we use it, and the choices you have.
We collect personal details you provide directly — through quote forms, contact forms, phone calls, in-person visits, and SMS conversations. This includes:
We also collect limited technical information automatically when you use our website (see "Cookies & analytics").
Customers who opt in receive text messages from Rocket Tint for appointment confirmations, reminders, service updates, and payment information. Message frequency varies based on your appointment activity. Message and data rates may apply. Consent to receive texts is not a condition of any purchase.
You can opt out at any time by replying STOP to any message; reply HELP for help. Opting out won't affect appointment commitments already made. We do not share your mobile information or SMS opt-in consent with third parties for their own marketing.
Card payments are processed by our payment processor, Stripe. Rocket Tint does not store full card numbers on its own systems. Invoice and receipt records (such as your name, contact information, the service, and the amount) are kept for accounting.
Rocket Tint does not sell or rent your personal information. We share data only with trusted service providers, and only as needed to run our business:
Each provider uses your information only to perform services for us and is bound by its own privacy and security obligations.
Our website uses standard cookies and analytics tools (including Google Analytics) to improve performance, and Google Ads and Meta (Facebook) tools to measure how well our advertising works. To measure which ads lead to quote requests, we may share a one-way encrypted (hashed) version of the email address or phone number you submit with Google and Meta — this hashed data cannot be read or reversed by them, is used only to match your inquiry to the ad you clicked, and is never sold. You can disable cookies in your browser settings, and opt out of personalized Google advertising at adssettings.google.com.
We keep your information for as long as needed to provide our services, maintain accurate business and tax records, and meet legal obligations. When it's no longer needed, we delete or de-identify it.
We take reasonable administrative and technical measures to protect your personal information from unauthorized access. No method of internet transmission or electronic storage is 100% secure, but we work to safeguard your data.
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we're required to keep). To make a request, or to stop all communications, contact us at contact@rockettint.com or call (314) 400-8428.
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.
We may update this policy from time to time. The "Last updated" date above reflects the most recent changes; continued use of our services after an update means you accept the revised policy.
Rocket Tint LLC · 4405 Meramec Bottom Rd, Suite E, St. Louis, MO 63129
Email contact@rockettint.com · Phone (314) 400-8428